Introduction
Welcome to the Cookie Policy for Bio Tech Heating Services. This policy applies to our website, https://www.biotechheatingservices.co.uk/. We believe in being transparent about how we collect and use your data. This policy provides detailed information about how and when we use cookies on our website to ensure you have the best possible experience when booking a boiler service or searching for emergency plumbers in Oxfordshire.
As a Gas Safe and OFTEC-registered company based in Banbury, we use cookies to ensure that our customers can easily navigate our site, request quotes for heating installations, and interact with our content. By continuing to browse or use our website, you agree to our use of cookies as described in this policy.
What Is a Cookie?
A cookie is a small text file that is placed on your hard drive by a web page server. Cookies contain information that can later be read by a web server in the domain that issued the cookie to you. They are widely used to improve website performance and to provide information to site owners.
Some cookies are session cookies, which are deleted from your device when you close your browser. Others are persistent cookies, which remain on your device until you delete them or they expire. Cookies do not typically contain any information that personally identifies a user, but personal information that we store about you may be linked to the information stored in and obtained from cookies.
Why We Use Cookies
At Bio Tech Heating Services, we use cookies for several important reasons to improve our digital presence. We use cookies to make our website work effectively. For example, they allow you to navigate between pages efficiently, such as moving from our “Boiler Breakdown & Repairs” page to our “Contact Us” form without losing your session data.
Additionally, we use cookies to understand how visitors interact with our website. This helps us identify which services—such as Heat Pump Installations or Leak Detection—are most popular, enabling us to refine our content and service offerings. Cookies also enable us to remember your preferences and settings, saving you time when you return to our site.
The Types of Cookies We Use
Our website uses different types of cookies to ensure the best possible experience for our clients. Below is a breakdown of the specific categories of cookies we may use:
- Strictly Necessary Cookies: These cookies are essential for the operation of our website. They enable you to navigate the website and use its features, such as accessing secure areas or submitting our quote request forms. Without these cookies, the services you have requested, such as booking an annual boiler service, cannot be provided.
- Performance and Analytics Cookies: These cookies collect information about how visitors use our website. For instance, they tell us which pages visitors go to most often and if they get error messages from web pages. We use tools such as Google Analytics to track visitor behaviour. This helps us understand whether users are finding what they need regarding our commercial plumbing services or dropping off at specific pages.
- Functionality Cookies: These cookies allow the website to remember choices you make (such as your user name, language, or the region you are in) and provide enhanced, more personal features. For instance, if you have previously visited our site, a cookie may help us recall your details so you do not have to re-enter them when requesting a quote.
- Targeting or Advertising Cookies: These cookies are used to deliver adverts more relevant to you and your interests. They are also used to limit the number of times you see an advertisement as well as help measure the effectiveness of the advertising campaign. While our primary focus is delivering high-quality heating solutions, we may use these cookies to show you relevant boiler service ads on third-party sites after you have visited Bio Tech Heating Services.
Managing and Disabling Cookies
You have the right to decide whether to accept or reject cookies. You can exercise your cookie preferences by adjusting your web browser controls.
- Browser Controls: You can set or amend your web browser controls to accept or refuse cookies. If you choose to reject cookies, you may still use our website, though your access to certain functionality and areas may be restricted.
- Do Not Track: Some Internet browsers include the ability to transmit “Do Not Track” or “DNT” signals. Since uniform standards for “DNT” signals have not been adopted, our website does not currently process or respond to “DNT” signals.
Please note that if you disable cookies, you may not be able to use all features of our website, including those that require us to remember your actions during a browsing session, such as completing our Get a Quote forms.
Contact Us
If you have any questions about our use of cookies or other technologies, please contact us. We are happy to assist with any enquiries regarding our data practices.
- Company Name: Bio Tech Heating Services
- Location: Banbury, Oxfordshire, United Kingdom
- Email: info@biotechheatingservices.co.uk
- Phone: 01295 408100
We are committed to protecting your privacy and ensuring transparency in how we handle your data while providing you with exceptional heating and plumbing services in Oxfordshire.